HOW TO CANCEL A PRIVATE LESSON

Canceling a lesson is easy and only takes a few moments! You may do it from any device with an internet connection (desktop, laptop, tablet, phone, etc).

  • You receive your make-up lesson pass on the same day your lesson was originally scheduled for, not on the day you cancel.

  • Make-up lesson passes are only given if you cancelled 24 hours or more prior to your original lesson time.

Please follow the steps below to cancel your private lesson at Octopus, or, if you prefer, check out this helpful video!

CANCELING A PRIVATE LESSON AT OMS

STEP 1
SIGN INTO PIKE13

If you are not already signed into octopusmusicschool.pike13.com, sign in with the email you provided when you registered.

STEP 2
SCROLL DOWN TO UPCOMING SCHEDULE

Select the lesson you wish to cancel.

STEP 3
CANCEL THE LESSON

Cancel the lesson. If the button says “Late Cancel”, it means that there are less than 24 hours before the lesson and you will not receive a make-up.

STEP 4
WAIT TO RECEIVE A MAKE-UP LESSON PASS

That’s it, you’re all done! On the day of your lesson, we will credit your account with a make-up lesson pass and you may schedule it at your convenience.

CANCELING A PRIVATE LESSON VIDEO